Accident & Health case studies
09 April 2025
In this session on Accident & Health insurance, we explored real-life case studies drawn from corporate travel and personal accident claims.
Webinars
The following videos are part of our educational accident & health series. To access the videos, you will need to register.
Each video includes a description to help you choose content most relevant to your needs.
Please note that CPD points are available for a limited time on our webinars. To confirm current CPD eligibility, refer to the information below each webinar video.

In this session on Accident & Health insurance, we explored real-life case studies drawn from corporate travel and personal accident claims.
In this session on Accident & Health insurance, we explored real-life case studies drawn from corporate travel and personal accident claims. These examples featured technical explanations of the coverage applied, providing clarity and practical understanding. Our goal is to empower brokers like you with meaningful insights and strategies to confidently communicate coverage options to your clients.
Topics of discussion:
Are there any CPD/CIP points available?
1 CPD/CIP point will be issued following the webinar if you watch the entire webinar session.
Our Head of Accident & Health, Melanie Barrett, will provide insight into the PA covers available in the market.
Our Head of Accident & Health, Melanie Barrett, will provide insight into the PA covers available in the market. We’ll go through key definitions and exclusions from a technical perspective including what is a pre-existing condition and how a takeover provision works and how exclusions may be applied.
We’ll look at how a claim is assessed taking into account those definitions and exclusions and what the outcomes may be.
In this session they will cover:
Are there any CPD points available?
Yes. 1 CIP/CPD Points will be provided to all attendees who log on prior to the commencement of the session and remain active for the duration of the session. These will be issued following the webinar.
Please note: This CIP/CPD Point is registered in Australia only.
Our Head of Accident & Health, Melanie Barrett, will provide insight into the PA covers available in the market.
Our Head of Accident & Health, Melanie Barrett, will provide insight into the PA covers available in the market. We’ll go through key definitions and exclusions from a technical perspective including what is a pre-existing condition and how a takeover provision works and how exclusions may be applied.
We’ll look at how a claim is assessed taking into account those definitions and exclusions and what the outcomes may be.
In this session they will cover:
Are there any CPD points available?
Yes. 1 CIP/CPD Points will be provided to all attendees who log on prior to the commencement of the session and remain active for the duration of the session. These will be issued following the webinar.
Please note: This CIP/CPD Point is registered in Australia only.
The agenda is simply your questions answered on Group Personal Accident (GPA), Journey, Voluntary Workers (VW) and Individual Personal Accident (IPA).
The agenda is simply your questions answered on Group Personal Accident (GPA), Journey, Voluntary Workers (VW) and Individual Personal Accident (IPA). Attendees had the opportunity to submit questions and we answered! We also provided a product overview including the key coverages for those four Accident & Health products.
Topics of discussion:
Are there any CPD/CIP points available?
No, there are no longer CPD/CIP points available for this webinar.
CPD points will be issued following the completion of a webinar to all those who registered and logged in under their name.
If you logged in under a different name i.e. one of your colleagues, an automated email will be sent out following the completion of the webinar with a form for each individual to complete and send back in order to receive their CPD points.
Announcements are sent to our marketing database letting them know about upcoming webinars and links to register.
Of course. All our webinars are available on DUAL School for our supporting brokers.
For further information, please contact your local DUAL Underwriter.
All you need to do is click to register and fill in your details on the form. This will give you access to the course videos.
Nope.
An automated email is sent out following the completion of each webinar. This includes a form for each individual to complete and send back in order to receive their CPD points.